Retail & E-commerce Forum & Meetings 2023

How David Lloyd Clubs used data and analytics to understand member behavior and improve their experience

Feb 8, 2022 | 10:50 AM CET - 11:05 AM CET

Description

Data-driven transformation can lead to better customer insight, increased revenue and reduced costs through better decision making, more efficient business processes and improved customer experience, but what does it really take to achieve these goals? Join David Lloyd Clubs and Hitachi Solutions to learn the essential steps to lay the foundation for getting value from your customer data through analytics. Steve Empson, Business Intelligence Director David Lloyd Clubs, will share his experience with this transformation and how it worked with Hitachi Solutions.

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