Genesys
Description
Global editor of customer experience platforms in the cloud. Market leader for the organization of customer journeys and the omnichannel orchestration of customer requests within contact centers. With the power of cloud, digital, and AI technologies, businesses can leverage the management of all touchpoints to deliver empathetic and high-performing customer experiences: voice, voicebot, chatbot, email, SMS, Chat, social media...
With Genesys, companies have the power to deliver proactive, predictive, and highly personalized experiences to deepen their customer connection at every marketing, sales, and service stage, across any channel, while delaying productivity and engagement. employees.
By transforming back-office technology into a modern revenue velocity engine, Genesys enables true intimacy at scale to drive customer trust and loyalty. Go to www.genesys.com/FR
