Retail & E-commerce Forum & Meetings 2023

5 pitfalls to avoid in customer relations and best practices

Feb 15, 2022 | 10:00 AM CET - 10:30 AM CET

Description

In our Customer Experience Trends 2022 report, we gathered data from nearly 97,000 Zendesk customers in 21 countries and discovered that the majority of the most successful companies have a common denominator that drives their growth: customer service. In this Masterclass, we'll discuss what these trends are, but also the pitfalls to avoid in order to optimize the ROI of your customer service and make it a growth driver.

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