[Back from NRF] Customer experience: taking care of the relationship and the customer journey

Name: [Back from NRF] Customer experience: taking care of the relationship and the customer journey
Start: 2022-02-09T13:45:00+01:00
End: 2022-02-09T14:00:00+01:00
Location: Exclusivement au Pavillon d'armenonville - Paris 16e

Feb 9, 2022 | 1:45 PM CET - 2:00 PM CET

Description

What is the role of messaging and fast and fluid exchanges to strengthen customer relations? How can payment be facilitated to meet new consumer habits and improve customer relations? Emmanuel Vivier, co-founder of the HUB Institute, reviews the latest innovations in improving customer relations in the retail and e-commerce sector.