User feedback as a pillar of customer experience at Rémy Cointreau
Feb 8, 2022 | 4:15 PM CET - 4:30 PM CET
Feb 8, 2022 | 4:15 PM CET - 4:30 PM CET
Description
As a leader in the exceptional spirits sector, Rémy Cointreau has set itself the goal of offering an exceptional customer experience, particularly on its online sales channels.
In a context of digital acceleration, discover how the group relies on customer feedback to improve customer knowledge, work on the positioning of its brands, enrich its e-commerce and CRM roadmaps and offer exceptional services and experiences.