How Accor ensures optimal customer care thanks to excellent support service management

Name: How Accor ensures optimal customer care thanks to excellent support service management
Start: 2022-02-08T10:25:00+01:00
End: 2022-02-08T10:40:00+01:00
Location: Exclusivement au Pavillon d'armenonville - Paris 16e

Feb 8, 2022 | 10:25 AM CET - 10:40 AM CET

Description

More than 5,200 hotels around the world benefit from ServiceNow's service support management platform. All interventions, services and maintenance are tracked and monitored in local language, with an AI assistant. This service deployment contributes to the efficiency of the customer experience, while minimizing operational costs.

How Accor ensures optimal customer care thanks to excellent support service management

Feb 8, 2022 | 10:25 AM CET - 10:40 AM CET

Description

Sponsored by

Practical Informations