[SPECIAL GUEST] Augmented salespeople: how does Etam enrich the employee experience thanks to data?
Apr 18, 2023 | 2:40 PM - 2:55 PM
Apr 18, 2023 | 2:40 PM - 2:55 PM
Description
Discover how Etam has adapted its data offer to its store network in order to give its sales staff the same competitive advantage as e-commerce but also to ensure the omnichannel nature of the Etam customer experience.
Focus on AppMag, Etam's 100% home-made customer application, which allows for 360° customer tracking, optimized in-store customer experience and advice, as well as real-time monitoring of performance indicators.